1Why are Amora gems no longer available?
Production of Amora gems has ceased due to decreased demand. The price of lab-grown diamonds has significantly declined in recent years, making it financially unviable to resume Amora gem production.
2What is a laboratory diamond?
A laboratory diamond, also known as a lab-grown diamond, synthetic diamond, or cultured diamond, is a type of diamond created in controlled laboratory environments rather than being formed naturally deep within the Earth's crust. These diamonds are produced using advanced technological processes that replicate the conditions under which natural diamonds develop. They consist of actual carbon atoms arranged in the crystal structure characteristic of diamonds. Laboratory diamonds share the same physical, chemical, and optical properties as natural diamonds, making them visually and chemically identical. They have gained popularity for their ethical, sustainable, and often more affordable attributes compared to mined diamonds.
3Shipping, Insurance & Import tax
We ship worldwide now! Free shipping is now available for all orders over USD $1500, and will be sent by FedEx Priority within 2-5 working days. Each shipment is automatically insured by us at the same amount as the purchase price; we keep your money safe. We do not cover import tax to the customer's destination. Please see the chart below with approximate import tax to some common destinations. Import duty & taxes for Gemstones and jewellery
Ask us: Do you need help or are you not quite sure about hipping and insurance matters?
Feel free to contact us: email@example.com
21% VAT (value added tax)
Do I need to pay 21% VAT if I live in the European Union?
Yes. Our stated prices are without 21% VAT – this tax will be added at the checkout during your order process.
Do I need to pay 21% VAT if I live out of the European Union?
No, but Each country has different import policies and taxes for loose gems or jewelry. This tax is paid by the customer when the shipment is received and is not included in the purchasing price.
Please see our chart or follow the link below to find your domestic taxes: http://www.dutycalculator.com
|Import to country||MFN duty rate||Sales tax|
|United States||0,00%||Depends on state (5-7% average)|
|Canada||0,00%||Depends on province|
|Maldives||25,00%||No sales tax|
4I'm wondering if the loose gems come with a certificate?
Yes, lab-diamonds from 0.3ct are certified the same way as natural diamonds.
5Laboratory diamond care guide
Caring for laboratory-grown diamonds is similar to caring for natural diamonds. While lab diamonds are durable and resistant to scratches, they still benefit from proper care to maintain their brilliance and beauty. Here are some essential care tips: Regular Cleaning: Clean your laboratory diamond regularly to keep it looking its best. Soak it in a mixture of mild dish soap and warm water, and then gently scrub it with a soft brush, like a toothbrush. Rinse thoroughly and pat dry with a clean, lint-free cloth. Avoid Harsh Chemicals: Laboratory diamonds are resistant to most chemicals, but it's best to avoid exposure to harsh substances like chlorine, bleach, and other corrosive agents, as they can potentially damage the metal settings or weaken prongs. Safe Storage: When you're not wearing your lab diamond jewelry, store it separately in a fabric-lined jewelry box or pouch to prevent scratches and avoid contact with other jewelry pieces. Regular Inspections: Periodically check your jewelry for loose stones or damaged prongs. If you notice any issues, have your jewelry inspected and repaired by a professional jeweler. Avoid Impact: While lab diamonds are durable, they can still chip or crack upon impact. Be mindful of activities that may subject your jewelry to rough treatment, and remove it when engaging in such activities. Ultrasonic Cleaners and Steam Cleaners: Laboratory diamonds are generally safe to clean using ultrasonic or steam cleaners. However, it's crucial to follow the manufacturer's recommendations for both the jewelry and the cleaning equipment. Professional Cleaning: Consider having your lab diamond jewelry professionally cleaned and inspected by a jeweler at least once a year to ensure its integrity and longevity.
6What is your return policy
We guarantee a 100% refund to our customers if they do not like the gem. Only shipping, import duty, and banking fees will be deducted from the total amount (USD $100/150,- both). We strive to provide our customers individually with the best possible care to satisfy all their wishes and make their dreams come true. If, however, you do not like our product for some reason, we are pleased to offer our customers a 21 day, from the day you received the shipment, return policy on your purchase. We'll refund the full amount to you within a short time period, usually10-15 business days. There will be absolutely no refund or exchange on custom designed jewelry. Custom means if you send us a picture to design a ring or request major changes on the current design.
7Why dont you have laboratory diamond in stock?
We have a unique approach, advocating for our customers. While many companies offer a wide range of laboratory diamonds at high prices, we believe in providing individualized solutions. We strive to offer you the best price based on your specific requirements and preferences.
Follow our terms and conditions to find out the necessary information about your purchase.