1What are the differences between Eternity Hearts&Arrows and new Soaring Hearts Amora gem?
All certificates 8.000.000 and higher are the new Eternity Hearts&Arrows cut with a vertical faceted girdle (64 facet vertical girdle, 4 girdle facets per crown, just like H&A natural diamonds), which is also noted on the certificate. The new Eternity Hearts&Arrows gems are richer in appearance due to the quite new nanometric polishing process. The arrows are closer to the usual H&A diamond style to maximize the fire and brilliance, plus the angles were uniquely developed by using the world's best modeling software to maximize the fire and brilliance. Newly, GIA Research will measure Amora gem's dispersion index ("fire"). This value is the measure of how much white light passing through the crystal is split into it's spectral colors, producing the desired "colored flashes" or "fire" in a gem
2Is Amora gem the same gem as Moissanite?
No. Moissanite is 6H polytype; 6H polytype cannot achieve colorlessness. Amora gem is a different polytype with optically different properties compared to moissanite. The specific gravity of both moissanite and Amora will be the same because they are both composed of 50% silicon and 50% carbon. It's their structure that is different, not the atomic composition. As with diamond and graphite⁠— both are made of 100% carbon, but based on how the carbon atoms are arranged, they are very different crystals.
3Shipping, Insurance & Import tax
We ship worldwide now! Free shipping is now available for all orders over USD $1500, and will be sent by FedEx Priority within 2-5 working days. Each shipment is automatically insured by us at the same amount as the purchase price; we keep your money safe. We do not cover import tax to the customer's destination. Please see the chart below with approximate import tax to some common destinations. Import duty & taxes for Gemstones and jewellery
Import to country MFN duty rate Sales tax
Australia 0,00% 15,00%
United States 0,00% Depends on state (5-7% average)
United Kingdom 0,00% 20,00%
Canada 0,00% Depends on province
Russian Federation 15,00% 18,00%
Philippines 3,00% 12,00%
New Zealand 0,00% 15,00%
Maldives 25,00% No sales tax
China 8,00% 17,00%
Ukraine 2,00% 20,00%
Ask us: Do you need help or are you not quite sure about hipping and insurance matters? Feel free to contact us: info@amora-gems.com 21% VAT (value added tax) Do I need to pay 21% VAT if I live in the European Union? Yes. Our stated prices are without 21% VAT – this tax will be added at the checkout during your order process. Do I need to pay 21% VAT if I live out of the European Union? No, but Each country has different import policies and taxes for loose gems or jewelry. This tax is paid by the customer when the shipment is received and is not included in the purchasing price. Please see our chart or follow the link below to find your domestic taxes: http://www.dutycalculator.com
4I'm wondering if the loose gems come with a certificate?
Yes, you will receive original gem certificate with its properties.
5Amora gem care guide
Amora Gem is a true 'forever' gem that you will pass down to your children. However, for Amora Gem to look its best, you have to ensure no buildup of grease, lotion, hard water, etc. that otherwise creates a layer between you and the Amora Gem. In general, Amora may be cleaned just like a diamond but here are some general tips: 1 - Weekly cleaning - an overnight soak in a solution of warm water and hand dishwashing soap will help to break up resident grease. While grease builds up quickly on diamond, fortunately, Amora Gem has different properties, so your Amora can stay more sparkly between cleanings since grease (skin oil, lotion, etc.) will not buildup as rapidly. Regardless, a once a week overnight soak will prevent longer term build up and keep your Amora looking great. 2 - Hard water buildup - occasional cleaning - We recommend a periodic soak in a solution of warm water and 1/4 to 1/2 vinegar to combat and remove hard water buildup. Most water contains calcium which will be deposited onto most gemstones over time. As a ring is run under water, even when towel drying, water will evaporate but leave behind the calcium carbonate (limestone) that will begin to build up on your gem. This can create a whitish haze layer and/or a rainbow effect in some cases, but in all cases reduces the optical clarity of the gemstone. Worse, the buildup often occurs underneath the prongs where it can't be towel dried, and that layer can begin to impart color to the stone. Vinegar is acidic, and thus attacks the base pH of calcium carbonate, removing it. Caution: vinegar can attack weld joints to some degree, so for rings with weld joints you will want to minimize how long the ring itself soaks. Thus standing the ring upside down with a solution just high enough to cover your gem will keep the ring weld, commonly at the junction of the prongs and ring shank, out of the solution.
6What is your return policy
We guarantee a 100% refund to our customers if they do not like the gem. Only shipping, import duty, and banking fees will be deducted from the total amount (USD $100/150,- both). We strive to provide our customers individually with the best possible care to satisfy all their wishes and make their dreams come true. If, however, you do not like our product for some reason, we are pleased to offer our customers a 21 day, from the day you received the shipment, return policy on your purchase. We'll refund the full amount to you within a short time period, usually10-15 business days. There will be absolutely no refund or exchange on custom designed jewelry. Custom means if you send us a picture to design a ring or request major changes on the current design.
7How much does the Amora gem cost?
Amora Gems are sold by diamond equivalent carat weight, with the price per carat determined by color and clarity.
Example: 1CT. F color / VS clarity Amora gems cost 425.64USD
8Do you offer a warranty on Amora gems?
No, Amora gems with 9.5 hardness do not need a warranty (similarly like diamonds).
9Is the Amora Gem heat resistant?
The Amora gem is heat resistant up to 2850°C  (diamond about 900°C)
Follow our terms and conditions to find out the necessary information about your purchase.
We are the official and exclusive European distributor of AMORA Gems.
Use your credit/debit card or your PayPal account to pay for your order.
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